Recovery and Repair

You plan. You test. And still, sometimes projects hit a snag.

Sometimes it wasn't even a wrong step, simply a change of plans which now requires re-thinking your strategies.

Typical recovery projects include:

• Backing you up when the project scope grows outside your usual arena
• Working around missing questions
• Restructuring answers for easier analysis
• Leisurely or emergency Web survey repairs and relocations
• Melding multiple surveys into a cohesive project
• Reconstructing projects where you have bits and pieces such as raw data and report printouts, but not the main file
• Correcting flawed reports
• Untangling projects whose creators are no longer available

We understand that recovery projects are often an unexpected event, and whenever possible will work with you to stay on your original timetable.